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ABOUT MED ACCESS INTL.

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The History Behind Changing Lives

Med Access International is a 25-year-old nonprofit that organizes medical humanitarian missions across Central and South America and the Caribbean.

Unlike most nonprofits, we have no paid staff. Our organization is entirely run by volunteers. Our volunteers also donate their time and talents and pay for their own mission travel expenses, which enables us to use nearly all of the donations we receive to purchase the medicines and supplies we use on each mission.

Our weeklong medical missions take place each summer and typically have 50 to 70 volunteers, although we have had as many as 130 volunteers on our biggest missions. We typically treat several thousand patients and perform over 100 surgeries on each mission, depending on the size of our mission team.

In recent years, we have also partnered with a high school robotics team at the Great Lakes Science Center in Cleveland, Ohio. Their students design and manufacture mechanical arms and hands for child amputees using 3D printers.

We were established in Rancho Mirage, California, as International Medical Alliance in 2000 but later changed our name to IMAHelps when we discovered other groups with the same name. We changed our name to Med Access International in early 2025 to more clearly reflect what we do, which is provide access to medical, dental, surgical, and prosthetic care to impoverished people of all ages throughout the Western Hemisphere. We’re hoping the name change strengthens our marketing, media, and donor outreach efforts as we launch new initiatives to build our nonprofit into a sustainable organization.

Our nonprofit was founded by Ines Allen and her husband, Tracey, in 2000 after Ines had spent nearly 20 years volunteering as a dental assistant and Spanish language interpreter for the Flying Samaritans, another nonprofit that organizes dental missions throughout Baja California, Mexico.

Ines was born and raised in Quito, Ecuador. But her family was poor and could not afford to take Ines’s older brother, Raul Gonzalez, to see a specialist when he developed heart problems as a young teenager. Raul died from heart problems at the age of 16, and his death traumatized Ines and her family so much that they immigrated to the United States when she was nine years old with the hope of escaping Ecuador’s poverty as well as the pain of Raul’s untimely death.

Ines and her siblings all pursued their U.S. citizenship, university degrees, and developed careers in their adult lives that brought them into American middle-class life. But Ines could never let go of the memories of growing up in poverty or the fact that poverty itself had prevented her family from providing Raul with medical care that could have saved his life.

Haunted by the pain and memories of growing up in Ecuadorian poverty, Ines came up with the idea of recruiting doctors, surgeons, dentists, and other medical specialists to conduct medical missions to some of the most impoverished locations in Ecuador and, ultimately, around the world. She initially recruited volunteers through her contacts with the Flying Samaritans, and her network grew by word of mouth. Ines and Tracey began to promote their medical mission work in the press and in the medical community.

Over the past quarter century, our volunteers have treated over 100,000 patients and provided life-changing surgeries for over 2,500 patients of all ages across the hemisphere, including Ecuador, Peru, Paraguay, Nicaragua, El Salvador, Mexico, and the Dominican Republic. We also partner with other organizations to provide medical and dental services on medical missions in the United States.

 
IMAHelps Founder and President Ines Allen chats with 62-year-old Jacinto Espinola during the organization’s 2017 mission to Itauguá, Paraguay. Mr. Espinola was the 100,000th patient treated by IMAHelps since the founding of the organization in 2000.

IMAHelps Founder and President Ines Allen chats with 62-year-old Jacinto Espinola during the organization’s 2017 mission to Itauguá, Paraguay. Mr. Espinola was the 100,000th patient treated by IMAHelps since the founding of the organization in 2000.

 
Felipe Mendoza Olavarrieta, Associate Consul General of the Consulate of Paraguay in Los Angeles, works closely with IMAHelps Founder and President Ines Allen and other volunteers to coordinate our missions in Paraguay.

Felipe Mendoza Olavarrieta, Associate Consul General of the Consulate of Paraguay in Los Angeles, works closely with IMAHelps Founder and President Ines Allen and other volunteers to coordinate our missions in Paraguay.

 
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“From the moment we are born we need help to take the first step, until we walk, it becomes insignificant. For some the possibility of standing is a new beginning. . . When generosity transcends borders, we managed to change lives, and today we walk differently.”

— Paloma Segovia, Paraguay

 

OUR BOARD

 
 

Mission Advisors

 
 

 THE MED ACCESS INTERNATIONAL DIFFERENCE

 
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WE OFFER MORE MEDICAL SPECIALTIES THAN MOST

Most humanitarian organizations offer only one medical specialty. A typical medical mission with us offers as many as a dozen or more medical and surgical and dental specialties, including internal medicine, urology, pediatrics, gastroenterology, obstetrics and gynecology, general surgery, orthopedic surgery, maxillofacial and plastic surgery, general dentistry, endodontics, cardiology, vascular surgery, orthopedics, prosthetics, and physical therapy.

 

We Share Our Medical Knowledge and Donate Medical Equipment

 

Our volunteers often provide educational seminars for their host country colleagues. They also share best practices and donate medical equipment and supplies to the hospitals where Med Access International medical missions take place.

 
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We Organize Short Missions With Volunteers of All Ages

We Have A Core Team Of Repeat Volunteers

 
 

Our medical missions are generally 10 days in length. They typically include seven days of medical mission work, two days of travel time, and one day of sightseeing after the mission work is completed. Because its medical missions never exceed 10 days, our organization attracts volunteers of all ages, from young men and women fresh out of medical or dental school to doctors, surgeons and dentists who are at the height of their careers. This distinguishes Med Access International from other groups such as Doctors Without Borders, which usually relies on retired doctors because of its six month commitment requirement for mission work.

While we have new volunteers every year, the organization has cultivated a core group of volunteers who have developed close friendships with one another and participate in virtually every one of our medical missions. These core volunteers work in every division, from surgery to dental, and have enabled us to concentrate effective mission management procedures so that patients can be screened and evaluated, and be provided with medical, dental, and surgical services as quickly and efficiently as possible. These core volunteers also have the experience to help new volunteers familiarize themselves with medical mission work and become outstanding members of our team.

 
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WE DELIVER A HIGH RETURN ON INVESTMENT FOR EVERY DONATION

We deliver a far higher return on investment (ROI) than most non-profit medical humanitarian organizations. The reason is simple: we have no paid staff and volunteers pay for their own flights, food and lodging while donating their time and medical expertise.

But while there is no administrative overhead, the organization usually has to raise anywhere from $80,000 to $130,000 in donations each year to purchase and ship medicines and supplies as well as medical, dental and surgical equipment that has been donated to us.

We also use donations to help the costs of our volunteers’ in-country bus transportation, primarily to and from our hotel to the hospital where are conducting the mission.

Because our medical missions include volunteers from virtually every medical specialty, we deliver an extremely high return on investment (ROI), ranging from $30 to more than $100 for every dollar we receive in donations.

 
 
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CHANGING LIVES

OUR IMPACT

 

MISSION DATA HIGHLIGHTS

Our volunteers have helped over 100,000 patients since our first mission in 2000. Here are some highlights from our most impactful missions over the years. Move your cursor over each section for details.

Our Impact

Stories and Articles

 

CAPTIONS PARTIALLY PROVIDED BY ALI CURTIS

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Mauricio

Meet 4 year old Mauricio. He's a gregarious fireball of a kid who has a congenital malformation that causes his left leg to bow severely. We first met Mauricio in 2018 when his mom brought him to the mission in Luque, Paraguay. After examining him, Dr. Swenning determined that they wouldn't be able to operate; they hadn't brought the specialized implants that were required to straighten his severely bowed leg. So, Jennifer Padilla, our 2019 Mission Coordinator, delivered the difficult message to Mauricio's mom, "It wasn't going to be possible." His mom was disappointed but said that she, her husband, and her two boys would be back every day while we were there to ask again. They came back, every day, and Jennifer had to deliver the same disappointing answer, every time. But, mom's perseverance had made a lasting impression that would make dreams come true.

In 2019, we returned to the same hospital, and Mauricio and his mom arrived on day two of the mission. This year, the orthopedic team had all the specialized tools, and Dr. Swenning and Dr. Pedraza straightened Mauricio's leg with a simple plate and screws. The day after his surgery, Mauricio was excited and ready to get moving again, so Gloria Reyes, our volunteer physical therapist, found some little crutches that fit this little guy and taught him how to use them. His excitement at being mobile again was infectious. The power of a mom's love, and the humanitarian efforts of our skilled volunteers have made it possible for Mauricio's dreams to come true.

Andres Galivan

This amazing little human is four year old Andres Galivan and he came to our 2017 mission. He has apert syndrome which often is accompanied by Syndactyly, a fusing of the fingers and toes. While Andres’ mom knew we couldn't help with his other problems, she asked if we could please fix his fingers so he could play and write and hold things. She came on the second to last day of the 2017 mission and the surgical team wasn't able to fit him into the already overbooked schedule. Jennifer Padilla had to tell mom that we couldn't make it happen. She stayed all day that day and when she returned the next day, said that she was hoping and praying that the answer had changed.

This year, in 2019, she brought him back on day one of the mission. Dr. Tiner (#4, left) and Dr. Cosgrove (#3, left) and Samantha Hall, PA spent multiple hours in surgery, carefully separating Andres’ little fingers and grafting skin where needed. A day after surgery, Andres was all smiles, and his perseverant mama cried with gratitude at the freedom that our volunteers just gave her son.

 

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A Special Donation

Aimee, CPNP-AC (right), diagnosed this 10 year old with Muscular Dystrophy through a simple blood test. He had symptoms since the age of 5 and had gone undiagnosed. He lost his ability to walk and mom started to carry him, hoping that he would walk again. That won't be possible, but Jennifer Padilla (left) arranged for a donated wheelchair, so he will gain some independence and freedom.

 

SANTOS DE CRUZ MEZA

For 67 years, Santos de Cruz Meza was the neighborhood pariah. Born with a cleft lip in a poor village in Nicaragua, her deformity worsened with age, twisting her nose while the top of her mouth produced a frightening jumble of rotting, unusable teeth.​

“She wouldn’t dare go outside without a towel wrapped around her face,” said Guadalupe González Cruz, her 22-year-old daughter. “Everyone made fun of her.”

 
 

Moved by her suffering in 2010, our volunteers removed Cruz’s teeth and shaved her maxilla so that she could be fitted with dentures. Then, they sewed her cleft lip shut, closing the fissure that had subjected her to nearly seven decades of torment and ridicule.

​ “The first thing I’m going to do when I get home,” Santos de Cruz Meza said after surgery, “is take a walk down the street, just like everybody else.”

Read more about Santos de Cruz Meza.

 
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Nataly Benevidez of Ecuador Gets A Hopeful Future

Nataly Benavidez was only 6 years old when fireworks exploded in her home in Ecuador and burned nearly half of her body, horribly scarring her arms, stomach, and legs. The accident was so devastating to Nataly’s self esteem that she became a depressed and reclusive child who never left her home.

Our volunteers changed Nataly’s outlook on life and gave her new hope for the future by performing a series of skin graft operations that have restored her movement so that she can play like a normal kid again.

Read more about Nataly.

 
 

Darwin Bolaños

 
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Darwin Bolaños was a 35-year-old chauffeur in Ecuador when he lost both of his legs from the knee down in a traffic accident that devastated his family, particularly his 10-year-old daughter and six-year-old son.

“To see him go from being very healthy and fine one day to missing both legs the next was very hard,” said Anita Tello, Darwin’s wife. “It was very hard on our children, too. At first, they were just happy to see him alive. But after that, it was very hard on them. I had problems with my son in particular. It was very hard for him to accept the fact that he may not be able to play soccer and other games with his dad like the other kids could do with their dads.”

But Robert Openshaw, our prosthetist from San Bernardino, California, happened to have two prosthetic legs that fit Darwin perfectly, enabling him to begin walking on his own again.

”My children’s biggest dream is that their father come home today with both legs,” Tello said through tears of joy as Robert fitted her husband with his new legs. “It looks like their dream is going to come true.”

Read the full story.

 
 

SEE MORE IMPACTFUL STORIES IN OUR NEWS AND VIDEO GALLERY

 
 

TESTIMONIALS

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We Love Med Access IntERNATIONAL

WRITE US A REVIEW!

 

We'd love to hear about your experience as a volunteer. Please share your thoughts in a review! Visit GuideStar to write yours.

 
 

More TESTIMONIALS, reviews, AND PERSONAL STORIES FROM OUR MISSIONS CAN BE FOUND AT GREATNONPROFITS.ORG